Frequently Asked Questions about Imprint On My Heart Jewelry

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Phone: 888-515-8324

Fingerprint Jewelry Questions and How-To's

A fingerprint kit is a fingerprint ID card that is used to capture a fingerprint or thumbprint, baby's hand or footprint. These are provided to you via mail from our Shop page. Fingerprints are captured on white cardstock paper with black ink. Take care to not smudge the fingerprints when handling the paper.

We keep all fingerprint on file permanently for use at a future date.

Yes, we ship worldwide. Standard shipping for USA is included with every keepsake order.

Our sizes are Petite at approximately 1/2", Medium at approximately 3/4" and Large at approximately 1". Extra Large is 1 1/4".

Yes, please visit our When placing an order for your own design, you can mail or e-mail a drawing of your design with dimensions. Pricing of the custom piece will be determined and we will contact you to complete the purchase. If you have a fingerprint ID card already, please mail or e-mail a photocopy of the fingerprints. If you do not have fingerprints, then the fingerprint kit is included with your keepsake order.

Imprint On My Heart Jewelry Size Chart

Yes, we offer nickel-free white gold, by special request.

We offer a high polish shine, a satin or matte finish, and a rough finish.

Imprint On My Heart Finish Options

Yes, all our pieces come with a heavy gauge jump ring. Some pieces can be heavy and we do not want them to fall off of your necklace or bracelet. Jump rings can be soldered closed by request.

Yes, we offer Script, Block and Modern.

Imprint On My Heart FontsExamples of Imprint On My Heart Fonts

Yes, we can make a jewelry piece from a fingerprint ID card or any ink print. We offer our own fingerprint ID card, or you can provide a clean, crisp photocopy of your own fingerprint id card or other ink print. You can mail or email your photocopy. Please email a high resolution scan of 1200x1200dpi or greater. Please contact us for information on how to place your order using a fingerprint or thumbprint id card.

Yes, we also work with fingerprint impressions. When time or materials are not available, you can use an alternative like Crayola Model Magic, soft candle wax, Play-Doh, or other material to capture the fingerprint. Take care that the Play-Doh does not dry out.

Yes, if you have a stamp pad or crafter's ink pad, take several prints on white paper, preferably cardstock. Take several fingerprints. Once the ink has dried, you can send a high resolution scan, mail the original or send a photocopy of the fingerprints.

We do offer the service of purchasing gold and silver at market value. If you want to send jewelry for a credit towards your purchase, please contact us for information. We do not use preciously cast jewelry for casting. We only use new metal to insure the integrity and quality of our products.

Yes, we offer natural birthstones for any design. There is an additional charge for placing the stone. Birthstones can be place in the front of any keepsake. We offer the following natural birthstones: Garnet for January, Amethyst for February, Aquamarine for March, Serialized and Melee Diamonds or White Sapphire for April, Emerald for May, Alexandrite for June, Ruby for July, Peridot for August, Sapphire for September, Pink Tourmaline for October, Golden Topaz for November, and Blue Topaz for December. We do offer other options for birthstones replacements - opal, citrine, yellow sapphire, and others. If you desire a different stone, shape and size for your keepsake, please contact us for pricing. We will also place your own stone upon request.

Imprint On My Heart Birthstone Chart

No, all our pieces are hand crafted in wax and cast in our own studio with your precious metal selection. We offer .925 sterling silver, 14k yellow, rose, and white gold, and 18k yellow gold. Pieces made from Precious Metal Clay (.999 fine silver) are less durable and not suited for everyday wear. Sterling silver is an alloy containing copper which makes it a harder, more durable metal and creates heirloom keepsakes that will be cherished for generations.

Yes, we provide fingerprint ID cards to funeral homes. Please visit our Lost Loved Ones information page. They can take the prints and mail them back to us. If you already have an ink fingerprint from another source, we can also work with that. We will contact you to finish your order.

The fingerprint or thumbprint jewelry takes approximately four to eight weeks to complete for the entire process from placing the order to receiving your keepsake. If you need your keepsake by a specific date, please let us know.

Yes, we do offer platinum for most all of our fingerprint jewelry designs.

Use a polishing cloth to care for your fingerprint jewelry. Mild soap and water can also be used to clean your fingerprint jewelry. For sterling silver care, it is best to keep your fingerprint jewelry in a tarnish free bag or with the anti-tarnish square that comes with your fingerprint jewelry.

Use a polishing cloth to care for your fingerprint jewelry. Mild soap and water can also be used to clean your fingerprint jewelry. For sterling silver care, it is best to keep your fingerprint jewelry in a tarnish free bag or with the anti-tarnish square that comes with your fingerprint jewelry.

Yes. Please contact us for more information. We will work with your fingerprint ID card or ink print or provide one for you. FedEx Priority Overnight and FedEx 2-Day service is available. Please visit our Lost Loved Ones information page. We can work directly with your funeral home or mortuary.

Yes, we would need a clean photocopy of the message and can create a unique piece with the handwriting. Please contact us for more information and to place an order. We also offer the special handwriting or love note on the back of any piece.

Yes, all our jewelry designs are offered in .925 sterling silver, 14k and 18k yellow, white, rose and green gold. We offer 14k and 18k vermeil for all our sterling silver designs.

More than one piece can be ordered with a fingerprint inked print, just let us know how many pieces when placing the order. We keep all fingerprints on file permanently so you may order in the future.

Babies have such fine fingerprints that they do not show up well on the fingerprint ink card until after the child is around 9 months of age. But - the footprint or toe print comes out beautifully from birth. Fingerprint jewelry is available for all ages 9 months and above with a visible fingerprint. Please look at the child's finger or thumb without magnification and see if you can see visible lines. If you can see visible lines without magnification, then you should have a good print.

Yes. We will design your keepsake fingerprint jewelry piece for whatever you need - keychain, dog tag necklace or pendant. Just let us know when you place your order.

Yes, you can design the shape of the heart and the placement of the fingerprint on the heart. Please provide a drawing with dimensions.

No. The hand or foot just needs to be washed once the print is taken.

The large heart is approximately 1" in width. The back can accommodate approximately 3-4 lines of information.

Yes. We also offer many different designs for multiple fingerprints or thumbprints. We offer pieces with the fingerprint back-to-back or can add more than one on the same piece. Custom requests and designs are our specialty.

Yes, there is an additional $100 charge for rush service. Rush service is approximately 1 week from the date we receive the fingerprint.

Yes, just submit your ideas and we will do our best! Every piece is unique and custom made just for you.

Yes. Just provide the information about your piece and ideas and we will do our best. You can also e-mail us with your information. Please provide as close of dimensions of your piece along with dimensions of jump rings.

We do not disclose our customer information to anyone. Upon request, your original fingerprint ID card will be sent back with your order - please mail a photocopy. If you plan on placing more orders in the future, please let us know.

Yes, we guarantee our precious metal selection, quality, craftsmanship, and the final product and engraving per the specifications from the original order. We believe in providing quality heirloom keepsake for customer satisfaction. We care deeply about our customers. If you have any questions about your order or keepsake, please contact us.

Please follow the guidelines from the United States Postal Service for "cremated remains to an artisan or craftsperson to incorporate the remains into blown glass, jewelry, or other works of art." The How to Package and Ship Cremated Remains Guidelines are available at: http://about.usps.com/publications/pub139/welcome.htm

Each fingerprint or thumbprint jewelry item you order is commissioned and custom crafted, cast and finished by hand. Any surface variations is to be expected and adds to the natural beauty and individuality of these hand crafted unique fingerprint jewelry.